These Terms of Use ("Terms") form a legally binding agreement between Tiplor Inc. ("Tiplor," "we," "us," or "our"), a corporation incorporated under the laws of the Province of Ontario, Canada, and you ("User," "you," or "your") - whether as an Artist, Venue, or both - when you create an account, access, or use the Tiplor website located at https://tiplor.com (the "Platform").
By registering an account or using the Platform to receive tips, display QR codes, list events, or engage in related activities, you agree to these Terms, our Privacy Policy (available at https://tiplor.com/privacy), and any additional guidelines we post. If you do not agree, do not create an account or use the Platform.
1. Eligibility
You must be at least the age of majority in your jurisdiction (18 in most Canadian provinces) and capable of entering binding contracts. If registering on behalf of a business, group, band, or venue, you represent that you have full authority to bind that entity.
2. Account Types and Representations
2.1. Artists
Artists include musicians, bands, solo performers, buskers, DJs, comedians, and other live entertainers.
By registering as an Artist, you represent and warrant that:
- You (or your group) perform live and are the rightful recipient of tips intended to support your performances.
- All content you upload (bio, photos, messages, profile links) is accurate, does not infringe third-party rights, and complies with applicable laws.
- You will only use tips for lawful purposes related to your artistic activities.
2.2. Venues
Venues include bars, clubs, restaurants, event spaces, lounges, festivals, and similar locations hosting live performances.
By registering as a Venue, you represent and warrant that:
- You have authority to act on behalf of the venue and to display QR codes or promote tipping for performing artists.
- You will not misrepresent your relationship with any Artist or collect tips on behalf of an Artist without their explicit consent.
- Any events listed on the Tiplor calendar are accurate and you have necessary permissions to host them.
3. Permitted Use of the Platform
You may use the Platform to:
- Create a public profile with bio, photos, social links, and custom URL (e.g., tiplor.com/@yourname).
- Generate and display a unique QR code to receive tips from fans via Stripe (no app required for tippers).
- (Artists) Receive real-time tip notifications and manage payouts to your verified bank account.
- (Venues) List upcoming events on the public calendar, embed or display Artist QR codes, and support tipping during events.
- Promote your profile, events, or calendar listings via social media, flyers, or your website.
You agree not to:
- Use the Platform for non-tipping purposes (e.g., selling merchandise, tickets, or services - this is a tipping platform only).
- Solicit or accept tips under false pretenses or for non-performance-related purposes.
- Harass, spam, or impersonate others.
- Reverse-engineer, scrape, or interfere with the Platform.
- Violate any laws, including anti-money laundering rules or tax obligations.
4. Payments and Fees
- Tips are processed by Stripe (our third-party payment processor).
- Service fee: We charge 15% per successful tip; this includes Stripe standard processing fees.
- Payouts: Artists may set automatic daily payouts or manual withdrawals to a verified Canadian (or supported international) bank account. Minimum payout thresholds and any banking fees apply.
- You are solely responsible for reporting and paying all applicable taxes on tips received (e.g., income tax, GST/HST if registered). Tiplor does not provide tax advice or withhold taxes.
- Refunds: Tips are generally final and non-refundable except where required by law or Stripe policy (e.g., chargebacks). You agree to cooperate with any dispute resolution.
5. Intellectual Property
You retain ownership of content you upload (subject to any third-party licenses). By posting, you grant Tiplor a worldwide, non-exclusive, royalty-free license to display, reproduce, and promote that content on the Platform and in marketing (e.g., featuring artists on homepage). You warrant you have all rights necessary to grant this license.
Tiplor owns all Platform-related IP (design, code, trademarks like "Tiplor").
6. Termination and Suspension
We may suspend or terminate your account at any time for violations of these Terms, suspected fraud, chargeback abuse, legal requirements, or inactivity. Upon termination, your profile and QR code become inactive, but accrued (unpaid) tips will be processed per Stripe rules (subject to any holds).
7. Disclaimers and Limitation of Liability
The Platform is provided "as is." We do not guarantee continuous availability, error-free operation, or any minimum tip amount. We are not responsible for fan behavior, payment disputes, tax obligations, or losses from chargebacks.
To the fullest extent permitted by law, Tiplor's total liability shall not exceed the fees we received from your account in the 12 months preceding the claim. We exclude indirect, consequential, or punitive damages.
8. Indemnification
You agree to indemnify and hold harmless Tiplor, its officers, directors, employees, and agents from claims arising from your use of the Platform, breach of these Terms, infringement of third-party rights, or violation of law.
9. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved exclusively in the courts of Ontario located in Toronto.
10. Changes to Terms
We may update these Terms. Continued use after posting constitutes acceptance. Material changes will be notified via email or Platform notice.
11. Contact
Questions? Contact us at backstage@tiplor.com.
By creating your account, you acknowledge you have read, understood, and agree to these Terms.
These Terms of Service ("Terms") constitute a legally binding agreement between Tiplor Inc., a corporation registered under the laws of the Province of Ontario, Canada ("Tiplor," "we," "us," or "our"), and you, the individual or entity registering as an Artist on the Tiplor platform ("Artist," "you," or "your"). By creating an account, accessing, or using the Tiplor website at www.tiplor.com (the "Platform") to process fan tips, you agree to be bound by these Terms, our Privacy Policy (incorporated herein by reference), and any additional terms or policies we may post on the Platform.
If you do not agree to these Terms, do not create an account or use the Platform. These Terms comply with applicable Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial consumer protection legislation.
1. Definitions
- Artist: A user who creates an account on the Platform to receive tips from fans during live performances or otherwise.
- Fan: An individual who interacts with the Platform to provide tips to Artists.
- Tips: Monetary contributions from Fans to Artists processed via the Platform.
- Services: The features provided by Tiplor, including tip processing, QR code generation, payment facilitation via third-party processors (e.g., Stripe), analytics, marketing tools, and related functionalities.
- User Content: Any text, images, bios, photos, or other materials uploaded by you to the Platform.
2. Eligibility and Account Creation
You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of forming a binding contract to use the Platform. By registering, you represent and warrant that you meet these requirements and that all information provided is accurate, complete, and current.
To create an account:
- Provide your name, email, password, and other required details (or use Google sign-in).
- Set-up and connect a valid payment account (e.g., via Stripe) for receiving payouts.
- You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized access.
We reserve the right to refuse or terminate accounts at our discretion, including for violations of these Terms.
3. Services Provided
Tiplor provides a SaaS platform for Artists to:
- Generate custom QR codes and URLs for Fans to tip in real-time.
- Process Tips securely via integrated third-party payment processors (e.g., Stripe).
- Access analytics on audience insights, tip trends, and performance data.
- Use marketing tools for fan engagement, such as notifications and campaigns.
- Receive instant or daily payouts of Tips, minus applicable fees.
Tiplor acts solely as a facilitator and does not control Fan interactions, Tip amounts, or your performances. We do not guarantee any Tip volume or earnings.
4. Payments, Fees, and Payouts
- Processing Tips: Tips are processed through Stripe or similar providers. You authorize us to integrate with these services and deduct fees.
- Fees: Tiplor charges a 15% processing fee on each Tip (e.g., for a $100 Tip, you receive $85). No monthly subscription fees apply. Third-party fees (e.g., Stripe's) may also apply and are your responsibility.
- Payouts: Net proceeds (Tips minus fees) are paid out instantly or automatically daily to your connected account, subject to processor policies. We are not liable for delays or errors in payouts caused by third parties.
- Taxes: You are responsible for all taxes on your earnings. Tiplor may report earnings as required by law.
- Refunds and Chargebacks: Tips are non-refundable unless required by law. You agree to indemnify us for any chargebacks or disputes.
All payments are in Canadian dollars unless otherwise specified.
5. User Conduct and Prohibited Activities
You agree to use the Platform lawfully and in compliance with these Terms. Prohibited activities include:
- Uploading illegal, harmful, or infringing User Content.
- Misrepresenting your identity or performances.
- Engaging in fraud, spam, or unauthorized commercial activities.
- Interfering with the Platform's functionality or security.
- Violating intellectual property rights or privacy laws.
We may monitor User Content and remove violations without notice.
6. Intellectual Property
- Tiplor Ownership: We own all rights to the Platform, including software, designs, trademarks, and analytics tools. You are granted a limited, non-exclusive, revocable license to use the Services for your personal or professional purposes.
- Your Content: You retain ownership of User Content but grant Tiplor a worldwide, royalty-free license to host, display, and use it for operating the Platform (e.g., in analytics or promotions).
- Infringement: Do not upload content that infringes third-party rights. You indemnify us against such claims.
7. Privacy and Data Protection
We handle personal information in accordance with our Privacy Policy and PIPEDA. By using the Platform, you consent to our collection, use, and disclosure of data (e.g., for analytics and payouts). You must comply with privacy laws when handling Fan data.
8. Warranties and Disclaimers
You warrant that your use of the Platform complies with all laws and that User Content is accurate and non-infringing.
THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT ERROR-FREE OPERATION, SECURITY, OR UNINTERRUPTED ACCESS.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TIPLOR SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR DATA, ARISING FROM THESE TERMS OR THE PLATFORM, EVEN IF ADVISED OF SUCH DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID TO US IN THE PRECEDING 12 MONTHS.
This limitation applies under contract, tort, or other theories, and complies with Canadian law.
10. Indemnification
You agree to indemnify, defend, and hold harmless Tiplor, its officers, directors, employees, and agents from any claims, losses, or damages arising from your breach of these Terms, User Content, or use of the Platform.
11. Termination
- You may terminate your account at any time by contacting us.
- We may suspend or terminate your account for violations, non-payment, or at our discretion, with or without notice.
- Upon termination, your license ends, and we may delete your data. Surviving sections (e.g., IP, liability, indemnification) remain in effect.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada, without regard to conflict of laws principles. Any disputes shall be resolved exclusively in the courts of Ontario.
We encourage informal resolution first. If unresolved, disputes may proceed to arbitration under the Arbitration Act (Ontario) or litigation.
13. Miscellaneous
- Amendments: We may update these Terms with notice (e.g., via email or Platform posting). Continued use constitutes acceptance.
- Severability: If any provision is invalid, the remainder remains enforceable.
- Entire Agreement: These Terms, including referenced policies, constitute the full agreement.
- Force Majeure: We are not liable for delays due to events beyond our control (e.g., natural disasters).
- Assignment: We may assign these Terms; you may not without our consent.
- Contact: For questions, email backstage@tiplor.com
By clicking "Accept" or using the Platform, you acknowledge that you have read, understood, and agree to these Terms.
