Privacy Policy

This Privacy Policy explains how Tiplor Inc. (“Tiplor,” “we,” “us,” or “our”), a corporation registered in Ontario, Canada, collects, uses, discloses, and protects your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian laws. This Policy applies to all users of the Website (www.tiplor.com), including Artists, Fans, and general visitors.

1. Information We Collect

We collect the following types of information:

• Personal Information: Provided during account creation, such as name, email address, band/artist name, and payment account details (e.g., via Stripe).
• User Content: Bios, photos, or other materials you upload.
• Usage Data: Automatically collected, including IP address, browser type, device information, and Website interactions.
• Tip Data: Transaction details, such as tip amounts, dates, and Fan information (processed via third parties like Stripe).
• Analytics Data: Aggregated insights about audience behavior and tip trends.

2. How We Collect Information

• Directly from You: Via account creation, tip processing, or User Content uploads.
• Automatically: Through cookies, web beacons, or similar technologies for analytics and Website functionality.
• Third Parties: From payment processors (e.g., Stripe) or authentication providers (e.g., Google).

3. How We Use Information

We use your information to:

• Provide Services, such as processing tips, generating QR codes, and delivering analytics.
• Enhance the Website, including personalization and marketing tools.
• Communicate with you (e.g., updates, support).
• Comply with legal obligations, such as tax reporting.
• Analyze usage to improve Services.

4. Disclosure of Information

We may disclose your information:

• To third-party service providers (e.g., Stripe for payments) under strict confidentiality agreements.
• To comply with legal obligations, such as court orders or tax reporting.
• In aggregated, anonymized form for analytics or marketing.
• With your consent, such as displaying your public profile (e.g., tiplor.com/@yourband).
• We do not sell your personal information.

5. Data Security

We implement reasonable security measures (e.g., encryption, secure payment processing via Stripe) to protect your information. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Your Rights

Under PIPEDA, you have the right to:

• Access and correct your personal information.
• Withdraw consent for data use (subject to legal obligations).
• Request deletion of your data, except where required by law.

Contact backstage@tiplor.com to exercise these rights.

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined or as required by law. Upon account termination, we may delete data unless retention is legally required.

8. Third-Party Links

The Website may link to third-party services (e.g., Stripe, Google). These are governed by their own privacy policies, and we are not responsible for their practices.

9. International Data Transfers

Your information may be processed in jurisdictions outside Canada (e.g., by Stripe). We ensure such transfers comply with PIPEDA's safeguards for cross-border data flows.

10. Updates to This Policy

We may update this Policy with notice (e.g., via email or Website posting). Continued use of the Website constitutes acceptance.

11. Contact Us

For questions or to exercise your rights, contact:

• Email: backstage@tiplor.com

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